Support > EOL Products - Discontinued Products

Products reach the end of their Life Cycle for a variety of reasons. These may include new market demands, developmental changes in the product, or simply that products mature over time and are replaced by functionally superior innovations.

While this is an established component of an overall products life cycle, we recognize that end-of-life milestones often prompt companies to review the impact our products might have in their network. It is our goal to always listen to our customers needs and help them make the right decisions to better manage their transition related to end-of-life products. We understand that we must play a role in helping to migrate to alternative platforms and technology.

This End of Life Policy only applies to End of Life announcements on or after May 1, 2007 for all product families. The Policy does not apply to products that were previously subject to an End of Life and/or Discontinued Product announcement.

The policy guidelines are:

1. As a general rule, we will provide 3 months' notice of the affected product's end-of-sale date and/or the last day when the affected product can be ordered. This notice will appear on the EOL Product List and we encourage you to visit this site regularly as it contains useful information.

2. Access to Technical Support will be available during the business hours of 8.00 - 18.00 h GMT+1, , for a period of 3 years from the end-of-sale date for hardware and software related issues.

3. Support for discontinued products:

• Hardware Support will be provided for one year after the end-of-sale date and will be fulfilled in accordance with the current RMA Process. Products requiring service must be under a valid warranty agreement. In the event a product cannot be repaired, we may at our discretion exercise the option to provide a replacement product of equal functionality.
• Phone Support will be available for a period of three (3) years from the end-of-sale date.
• Support for firmware related software would be available for the first year following the end-of-sale date. We will provide maintenance releases, workarounds, or patches.
• Application software will be supported through maintenance releases, workarounds or patches for a period of 6 months. After 6 months it may be necessary to use a new software release to correct a reported problem.

4. You will need to ensure that you have a current and fully paid Extended Warranty. Please contact your Customer Service Representative regarding Extended Warranties.

5. Below are guidelines that should be followed to ensure that you receive effective support for the affected products within your network:

• Warranties that have not been renewed or have lapsed beyond the end-of-sale date are not renewable. Customers seeking repairs on out-of-warranty products will be subject to our time and materials RMA process.
• We will offer a time and material RMA process whereby we charge the customer for diagnostic and repair fees. All time and material RMAs require pre-payment of services requested.
• All product returns require pre-authorization from our technical support department. This may include troubleshooting the product to determine next steps. You are expected to have your serial number and any extended warranty registration number when contacting our technical support department.

Explanation of terms that we have used in this notice:

End of Life: A process that guides the final business operations associated with a products life cycle. The end-of-life process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, the product is not sold, manufactured, improved, repaired, maintained, or supported.

End-of-sale Date: The last date to order the product through any sales channels. The product is no longer for sale.

Hardware: The physical product and its physical components.

Application Software: Net Optics software that requires installation on non-Net Optics platforms.

Manufacturers Warranty: Net Optics, Inc. warrants its products to be in good working order for a period of ONE-YEAR from the date of purchase from Net Optics or an authorized Net Optics reseller.


Summary
The following products identified in the list below are scheduled for End of Life:

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
TP-MMx-SCSLM	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP-SMx-SCSLM	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP-MMx-LCSLM	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP-SMx-LCSLM	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP6-MMx-SC	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP6-SMx-SC	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP-E3	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP-DS3	Network Taps (ATM/E3/DS3)	01. May 2010		No Replacement
TP-ZXx-SCSLM	Fiber Taps	01. May 2010		No Replacement
TP-ERx-SCSLM	Fiber Taps	01. May 2010		No Replacement
TP-ZXx-LCSLM	Fiber Taps	01. May 2010		No Replacement
TP-ERx-LCSLM	Fiber Taps	01. May 2010		No Replacement
TP6-LXx	Fiber Taps	01. May 2010		No Replacement
TP6-SXx	Fiber Taps	01. May 2010		No Replacement
LA-S8CU3/4SFP	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-S8CU3/4SFP-DC	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-S8SX/4SFP	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-S8SX/4SFP-DC	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-S8LX/4SFP	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-S8LX/4SFP-DC	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-S850SX/4SFP	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-PS8SX/4SFP	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-PS8SX/4SFP-DC	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-PS8LX/4SFP	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-PS8LX/4SFP-DC	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-PS850SX/4SFP	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-PS850SX/4SFP-DC	Link Aggregator Taps, Span	01. May 2010		LA-2400, LA-2400-DC
LA-IFCU3/4SFP	Link Aggregator Taps, Inline	01. May 2010		LA-2405, LA-2405-DC
LA-IFCU3/4SFP-DC	Link Aggregator Taps, Inline	01. May 2010		LA-2405, LA-2405-DC
LA-IL4CU3/4SFP	Link Aggregator Taps, Inline	01. May 2010		LA-2405, LA-2405-DC
LA-IL4CU3/4SFP-DC	Link Aggregator Taps, Inline	01. May 2010		LA-2405, LA-2405-DC
LA-IL4CU/4SFP	Link Aggregator Taps, Inline	01. May 2010		LA-2405, LA-2405-DC
LA-IL4CU/4SFP-DC	Link Aggregator Taps, Inline	01. May 2010		LA-2405, LA-2405-DC
LA-IL4LX/4SFP	Link Aggregator Taps, Inline	01. May 2010		LA-2410, LA-2410-DC, LA-2415, LA-2415-DC, LA-2420, LA-2420-DC
LA-IL4LX/4SFP-DC	Link Aggregator Taps, Inline	01. May 2010		LA-2410, LA-2410-DC, LA-2415, LA-2415-DC, LA-2420, LA-2420-DC
LA-IL4SX/4SFP	Link Aggregator Taps, Inline	01. May 2010		LA-2410, LA-2410-DC, LA-2415, LA-2415-DC, LA-2420, LA-2420-DC
LA-IL4SX/4SFP-DC	Link Aggregator Taps, Inline	01. May 2010		LA-2410, LA-2410-DC, LA-2415, LA-2415-DC, LA-2420, LA-2420-DC
LA-IL450SX/4SFP	Link Aggregator Taps, Inline	01. May 2010		LA-2410, LA-2410-DC, LA-2415, LA-2415-DC, LA-2420, LA-2420-DC
LA-IL450SX3/4SFP	Link Aggregator Taps, Inline	01. May 2010		LA-2410, LA-2410-DC, LA-2415, LA-2415-DC, LA-2420, LA-2420-DC
LA-IF4SX/4SFP-DC	Link Aggregator Taps, Inline	01. May 2010		LA-2410, LA-2410-DC, LA-2415, LA-2415-DC, LA-2420, LA-2420-DC

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
ISW-50SX-IL4X16	GigaBit In-Line iMatrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
ISW-SX-S2X16	GigaBit In-Line iMatrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-GCU-IL2X16	GigaBit Copper In-Line iMatrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-CU-IL2X16	10/100 In-Line and Span Matrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-CU-S2X16	10/100 In-Line and Span Matrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-CU-S2X32	10/100 In-Line and Span Matrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
ISW-CU3-S2X16	10/100/1000 Span Port iMatrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
ISW-CU3-S2X32	10/100/1000 Span Port iMatrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
ISW-CU3-S4X16	10/100/1000 Span Port iMatrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
ISW-CU3-S4X32	10/100/1000 Span Port iMatrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-SX-S2X16	GigaBit In-Line and Span Matrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-SX-S2X32	GigaBit In-Line and Span Matrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-SX-S4X16	GigaBit In-Line and Span Matrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400
SW-SX-S4X32	GigaBit In-Line and Span Matrix Switch	01. Jul 2009		DIR-7400, DIR-5400, DIR-3400

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
PAD-GCU	GigaBit Copper Dual Port Aggregator	01. Jun 2009		IPA-CU3

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
ITP-PAD-CU3	iTap 10/100/1000 Port Aggregator	01. Apr 2009		IPA-CU3
ITP-PAD-CU3-AR	iTap 10/100/1000 Port Aggregator with Active Response	01. Apr 2009		IPA-CU3-AR
ITP-PAD-SCU3	iTap 10/100/1000 Span Port Aggregator	01. Apr 2009		IPA-SCU3

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
ITP-PAD-SX1-SFP	iTap SX Port Aggregator	01. Apr 2008		IPA-SX#-SFP
ITP-PAD-SX2-SFP	iTap SX Port Aggregator	01. Apr 2008		IPA-SX#-SFP
ITP-PAD-SX3-SFP	iTap SX Port Aggregator	01. Apr 2008		IPA-SX#-SFP
ITP-PAD-SX4-SFP	iTap SX Port Aggregator	01. Apr 2008		IPA-SX#-SFP
ITP-PAD-SX5-SFP	iTap SX Port Aggregator	01. Apr 2008		IPA-SX#-SFP
ITP-PAD-50SX1-SFP	iTap SX Port Aggregator 50um	01. Apr 2008		IPA-50SX#-SFP
ITP-PAD-50SX2-SFP	iTap SX Port Aggregator 50um	01. Apr 2008		IPA-50SX#-SFP
ITP-PAD-50SX3-SFP	iTap SX Port Aggregator 50um	01. Apr 2008		IPA-50SX#-SFP
ITP-PAD-50SX4-SFP	iTap SX Port Aggregator 50um	01. Apr 2008		IPA-50SX#-SFP
ITP-PAD-50SX5-SFP	iTap SX Port Aggregator 50um	01. Apr 2008		IPA-50SX#-SFP
ITP-PAD-LX1-SFP	iTap LX Port Aggregator	01. Apr 2008		IPA-LX-SFP
ITP-PAD-LX2-SFP	iTap LX Port Aggregator	01. Apr 2008		IPA-LX-SFP
ITP-PAD-LX3-SFP	iTap LX Port Aggregator	01. Apr 2008		IPA-LX-SFP
ITP-PAD-LX4-SFP	iTap LX Port Aggregator	01. Apr 2008		IPA-LX-SFP
ITP-PAD-LX5-SFP	iTap LX Port Aggregator	01. Apr 2008		IPA-LX-SFP
ITP-PAD-SSX-SFP	iTap SX Span Port Aggregator	01. Apr 2008		IPA-SSX-SFP
ITP-PAD-SLX-SFP	iTap LX Span Port Aggregator	01. Apr 2008		IPA-SLX-SFP
PAD-SX#-SFP PDF	SX Dual Port Aggregator	01. Apr 2008		TPA-SX#SFP
PAD-50SX#-SFP	SX Dual Port Aggregator 50um	01. Apr 2008		IPA-50SX#SFP
PAD-LX#-SFP	LX Dual Port Aggregator	01. Apr 2008		TPA-LX#SFP
PAD-SX#-SFP-48V	SX Dual Port Aggregator 48VDC	01. Apr 2008		No Replacement
PAD-LX#-SFP-48V	LX Dual Port Aggregator 48VDC	01. Apr 2008		No Replacement

[# = Split Ratio; 5=50/50, 4=60/40, 3=70/30]

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
96309-3	DS3 Regeneration Tap	1. Nov 2007		No Replacement
SW-DS3-IL2X8	DS3 Matrix Switch, 2x8	1. Nov 2007		No Replacement
SW-DS3-IL2X16	DS3 Matrix Switch, 2x16	1. Nov 2007		No Replacement
96288-2	OC12 Regeneration Tap, MM 2x1	1. Nov 2007		No Replacement
96288-4	OC12 Regeneration Tap, MM 4x1	1. Nov 2007		No Replacement
96288-8	OC12 Regeneration Tap, MM 8x1	1. Nov 2007		No Replacement
96289-2	OC12 Regeneration Tap, SM 2x1	1. Nov 2007		No Replacement
96289-4	OC12 Regeneration Tap, SM 4x1	1. Nov 2007		No Replacement
96289-8	OC12 Regeneration Tap, SM 8x1	1. Nov 2007		No Replacement

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
PA4-CU	4-Station Port Aggregator	31. Oct 2007		No Replacement
PA4-CU-AR	4-Station Port Aggregator, Active Response	31. Oct 2007		No Replacement
PA4-CU-48V	4-Station Port Aggregator, -48VDC	31. Oct 2007		No Replacement
ITP-PAD-GCU	Gig Copper iTap Port Aggregator	31. Oct 2007		No Replacement
TP-T1/E1	T1/E1 Tap	31. Oct 2007		No Replacement
TP4-T1/E1	4-Station T1/E1 Tap	31. Oct 2007		No Replacement
SW-T1/E1-IL2X8	2x8 T1/E1 Matrix Switch	31. Oct 2007		No Replacement
SW-T1/E1-IL2X16	2x16 T1/E1 Matrix Switch	31. Oct 2007		No Replacement
LA-IL4CU/1GCU	Link Aggregator, 10/100 In-Line	31. Oct 2007		No Replacement
LA-IL4CU/2GCU	Link Aggregator, 10/100 In-Line	31. Oct 2007		No Replacement
LA-IL4CU/1SX	Link Aggregator, 10/100 In-Line	31. Oct 2007		No Replacement
LA-IL4CU/2SX	Link Aggregator, 10/100 In-Line	31. Oct 2007		No Replacement
LA-IL4CU/1SX/1GCU	Link Aggregator, 10/100 In-Line	31. Oct 2007		No Replacement
LA-S8CU3/1GCU	Link Aggregator, 10/100/1G Span	31. Oct 2007		No Replacement
LA-S8CU3//2GCU	Link Aggregator, 10/100/1G Span	31. Oct 2007		No Replacement
LA-S8CU3/1SX	Link Aggregator, 10/100/1G Span	31. Oct 2007		No Replacement
LA-S8CU3/2SX	Link Aggregator, 10/100/1G Span	31. Oct 2007		No Replacement
LA-S8CU3/1SX/1GCU	Link Aggregator, 10/100/1G Span	31. Oct 2007		No Replacement

Part Number	Descrizione	EOL Date	EOL PDF	Replacement
TP-MMx-SC	FiberTap, Mm	31. Aug 2007		No Replacement
TP-SXx-SC	Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP-SRx-SC	10Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP-SMx-SC	Fiber Tap, Mm	31. Aug 2007		No Replacement
TP-LXx-SC	Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP-LRx-SC	10Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP12-MMx-SC	12 Station Fiber Tap, Mm	31. Aug 2007		No Replacement
TP12-SXx-SC	12 Station Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP12-SRx-SC	12 Station 10Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP12-SMx-SC	12 Station Fiber Tap, Mm	31. Aug 2007		No Replacement
TP12-LXx-SC	12 Station Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP12-LRx-SC	12 Station 10Gig Fiber Tap, Mm	31. Aug 2007		No Replacement
TP-GCU	Gig Copper Taps	31. Aug 2007		No Replacement
TP-GCU-48V	Gig Copper Taps, 48VDC	31. Aug 2007		No Replacement